How we ship your orders
Moroccan Bronze chooses to ship with Australia Post. Your item will be shipped from us between 1-5 working days (excluding weekends and public holidays). We will not be held responsible for the time it takes Australia Post to deliver your package (2-20 days as per the Australia Post website via the standard service). Keep an eye on the tracking information that is sent via email. This tracking number will allow you to see the delivery of your parcel. By fulfiling an order with us you have acknowledged this information and have made a purchase based on the postage information given.
We do offer FREE STANDARD POSTAGE on orders over $100.
If you choose the Express Postage option, this DOES NOT speed up the processing/handling time. This is purely the service that is offered by Australia Post in regards to the actual postage of your item. Again, keep an eye on the tracking information that is sent via email.
Once your item has been shipped you will receive an email to let you know your order has been shipped. Please ensure that your shipping details are accurate at the time of checkout as we will not be held accountable for undelivered items due to incorrect information. If you do not provide your correct address information and a parcel is returned to us, we will have to charge you to resend your item. If you are aware that you will not be home during the day we recommend having your order sent to an alternate address when checking out. We will not confer via Facebook or Instagram for any order enquiries.
If no one is available to sign for the delivery within business hours, you will be required to collect the item from the post office indicated to you, in accordance with Australia Post procedures. Please note this may mean a delay in receiving your item.
Moroccan Bronze does not ship internationally at this point in time.
WANT TO TRACK YOUR ITEM? HERE ARE THE LINK BELOW: