How we ship your orders
Moroccan Bronze chooses to ship with Australia Post. Your item will be shipped from us 5-7 working days (excluding weekends and public holidays). We will not be held responsible for the time it takes Australia Post to deliver your package (2-20 days as per the Australia Post website via the standard service). Keep an eye on the tracking information that is sent via email. This tracking number will allow you to see the delivery of your parcel. By fulfiling an order with us you have acknowledged this information and have made a purchase based on the postage information given.
We do offer FREE STANDARD POSTAGE on orders over $75 and FREE EXPRESS POSTAGE on orders over $100.
If you choose the Express Postage option, this DOES NOT speed up the processing/handling time. This is purely the service that is offered by Australia Post in regards to the actual postage of your item. Again, keep an eye on the tracking information that is sent via email.
The purchaser maintains full responsibility for providing correct delivery details upon check-out. Moroccan Bronze will not be held accountable for delivery to incorrect addresses resulting in loss of purchase(s). We will address your parcel as we see it written. If you do not provide your correct address information and a parcel is returned to us, we will have to charge you to resend your item.
If no one is available to sign for the delivery within business hours, you will be required to collect the item from the post office indicated to you, in accordance with Australia Post procedures. Please note this may mean a delay in receiving your item.
Moroccan Bronze does not ship internationally at this point in time.